REturns & Exchange Policy
If you’re not 100% satisfied with your order, or want to send it back for a different size, we will gladly accept returns and exchanges, subject to the following terms.
Both returns and exchanges are available within 30 days of the date the order was shipped. All returns and exchanges are free. Refunds will be provided as store credit.
Returned items must have tags still on and be returned in original product packaging. Returned items must have no visible signs of wear or use.
Exemptions
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
-
Gift cards
Discounted items are final and cannot be returned or exchanged.
DISCLAIMER: Returns and Exchanges are not currently available for customers outside the continental US.
Procedures
-
To initiate a return or exchange please fill out the forms below.
-
You will be sent a prepaid shipping label via email.
-
Send back all items included in return / exchange using the label provided.
-
Should you have any questions or need support in facilitating your return or exchange you may reach us at returns@cripriot.com.